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Accordant
Frameworks and consulting for CRM processes, portals and integrations.
Client Preservation
Specializing in annuity conservation programs, and serving as the sales team behind the web for major insurance companies and portals.
ClientReps.com
Web-based staffing and systems for live online real-time interaction on client websites via Co-Browsing, Chat, and VoIP.
Coastal Software and Consulting, Inc.
Award-winning mission-critical software application emerging companies turn to for customer support and management.
Computerworld CRM Knowledge Center
Offers news, forums and resources across a wide spectrum of customer relationship management topics.
ContactLife
Provides businesses with a fresh new perspective on customer contact strategies
CRMA
A member-driven organization focused upon helping businesses to optimally leverage their investment in CRM solutions and technologies.
Customer Focus Consulting
Customer service consultant specializing in customer satisfaction, strengthened customer retention and loyalty, as well as increased employee commitment.
Customers in Focus
Measurement of customer satisfaction and customer loyalty with the objective of improving customer retention and establishing sound customer relationships.
Emerging Market Technologies, Inc.
TeleMagic software, a completely customizable customer relationship management solution.
eWare
Web driven customer management software. Allows companies to share information inside and outside the organization through Intranets.
FrontZone Corporation
Helpdesk solution that integrates with GoldMine. Enables you to track and manage your customer support issues.
GEM
Online customer support services and outsourced email handling - Gem - an ebusiness interaction center.
Inq.com
Bringing traditional supportive human contact to the new economy of eBusiness. Enabling your ecommerce website with a live sales and support staff, eCRM with a human touch. Add an experienced eSales customer service center to your site today.
Inspice
Web based service that automates lost & found management and customer service to increase the management productivity and customer satisfaction while reducing the operational cost.
Interact.com
Interact.com works with synchronization to connect you to your contact management software programs and devices including ACT! 2000, Outlook and others.
International Field Works
A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.
Island Data
Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.
KR Consulting
Management consulting firm for help desks and customer support centers.
Maconomy
Maconomy, a publicly-traded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.
Mason Consulting
Offers customer relations management and professional customer support services.
PeopleLink eCommunity
Create a virtual online community to improve customer relationship management (CRM) and achieve customer loyalty and retention for a B2B e-business.
Pivotal Corporation
XML-based demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.
Platinum Rule
Learn more about how charismatic you are and how charisma affects you personal and professional success.
Red Arrows Software
Offers automated email support software tools to provide knowledge management for customer support.
Ridgewood Consulting
Provides a turnkey process by which medium and small businesses can assess their customers' satisfaction.
SafeHarbor Technology Corp.
Provides customer support solutions leveraging multiple channels, including e-mail, telephone, chat and the web.
Sitel Corporation
Delivering telephony based customer relationship management solutions and project management.
SSI Partners
Offers help in maximizing the revenue and cost savings via remote service offerings.
Survey Research Ireland (SRI)
Specialises in the design, implementation and analysis of customer surveys
TelePlaza
Inbound telemarketing service bureaus that provide customer service, order taking, and outsourcing for business.
The ITIL Open Guide
A public wiki site dedicated to the ITIL approach to IT and customer support and management.
The Service Support Forums
Online forums and message board dedicated to service management and customer support.
UltraFeedback
Research consulting firm that aligns organizations with their customers.
Unicom Telecommunications
Specializing in order fufillment for each and every business type.
United Customer Management Solutions
Lifecycle eCRM for telecommunications, utilities and financial industries.