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Computer Telephony Integration
Alston Tascom, Inc., AVT Corp., CCS, Inc., ChaseData Corporation, Chrysalis Software, Citel Technologies, Computer Talk Technology, Computer Telephony Solutions, Inc., ComTek International, Cytech Marketing Group, Inc.
Allegiance Telecom, Inc.
Provides telecommunications products and services including local exchange, local access, domestic and international long distance, enhanced voice, data and a full suite of internet services to business, government and other institutional users. (Nasdaq: ALGX)
Communication software which offer graphical control over call centers and other businesses telephony functions.
Technology Service Provider (TSP) that supports the growing trend of companies that outsource customer service requirements.
Eon Communication
Products which integrate and manage voice, e-mail and Internet communications for call processing centers.
Company offers Internet hosted predictive dialer, ACD, and CRM for call center applications. Service requires no hardward other than telephones and a broadband connection.
Golden Voice Technology & Training
Offering digitized voice communications equipment, and customized computer based training for call handlers.
GTL Limited
E-business solutions provider offering network engineering, enterprise business infrastructure, offshore call centre solutions.
LIZ Systems
Help desk automation system utilizing interactive voice response technology and computer telephony integration.
Sumihiro Corporation
Designs, develops and manufactures digital signal processing equipment. Products include CallCatcher call recording, logging and monitoring solution for call centers. Headquarters in the Netherlands.
Total Office Systems, LTD
Business recording solutions for call centers, financial, emergency (911). Providers of Mercom Audiolog and IntellAgents2000 products. Based in Toronto, Canada.