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Call Center Times
Online magazine with articles on general call center industry issues, workplace issues and information about industry conventions.
Call Centre News
A fortnightly subscription newsletter designed specifically to cover the fast growing Australian call centre industry.
Online news for the industry.
Outbound Focus
Free newsletter service for outbound call center professionals worldwide, focusing on responsible dialing practices and their effects on telemarketing.
Telcall Magazine
Australian magazine for the call centre industry, contains information about the latest developments and best practices within the industry.