english deutsch
Advertising Standards Canada: Complaints Response
Independent volunteer councils review consumer and special interest complaints, using the criteria contained in the Canadian Code of Advertising Standards. Information on filing complaints and how they are handled.
Better Business Bureau
Helps US and Canadian consumers and businesses maintain an ethical marketplace. Includes guidance, dispute resolution information, and news and alerts.
C2B Canada
Community forums for Canadian consumers to share their views about goods and services. Aims to build consumer advocacy communities in Canada.
Canadian Consumer Handbook
Offers tips, questions and advice on consumers' rights, along with contacts for help with common problems.
Canadian Consumer Information
Consumer information guides covering a variety of topics including children, consumer products and services, environment, food, health, housing and finance.
Canadian Toy Testing Council
Non-profit, charitable organization that offers evaluations of toys tested by children in everyday settings, to assess design, function, durability and play value.
Car Help Canada
Provides consumer tips regarding insurance, buying and leasing new or used vehicles, vehicle maintenance, car buyers may download a workbook.
Consumer Connection
Consumer law, recalls, frauds, consumer awareness. Office of Consumer Affairs, Industry Canada.
Consumer Health Organization of Canada
A non-profit organization making people aware of the holistic or alternative approaches to health. Includes information on prevention of disease through nutrition, whole foods, dietary supplements, herbs and related resources.
Consumer Protection in Canada
Articles and information on how to avoid consumer problems, and where and how to find help with consumer complaints.
Consumers Council of Canada
An independent, not-for-profit organization federally incorporated to help business and government manage consumer issues, and working to improve the marketplace for consumers.
Consumers' Association of Canada
An independent, non-profit volunteer organization, represents and informs consumers and advocates action on their behalf to improve the quality of life.
Harris Black Watch
Information for victims of convicted Montreal employment con artist Harris Black, aka Harry Black.
Marketplace
CBC's long-running investigative consumer program. Offers a schedule of shows, audience interaction features, past programs, files, warnings and recalls.
No XpressPost
Claims that Canada Posts' XpressPost insurance policy scams the public due to their bad handling and carelessness with the public's mail.
Public Interest Advocacy Centre (PAIC)
A non-profit organization that provides legal and research services on behalf of consumer interests, and, in particular, vulnerable consumer interests, concerning the provision of important public services.
The Financial Consumer Agency of Canada
Canadian federal government agency working to protect and educate consumers of financial services