24Customer, Advanced Call Centre Consulting, Amtech Marketing, Inc., Angel Infinity, Inc., Ascentys, At Random Communications, Barbara Burke & Associates, Berring Hine Consulting Group, BPA International, Call Center Depot
Computer Telephony Integration, Allegiance Telecom, Inc., EasyRun, Enablx, Eon Communication, Five9, Golden Voice Technology & Training, GTL Limited, LIZ Systems, Sumihiro Corporation, Total Office Systems, LTD
News and Media
Call Center Times, Call Centre News, Contactcenterworld.com, Outbound Focus, Telcall Magazine
1 800 Call Center, 247customer.com, 7 West Communications, 911Desk Services, Accurate Communications, Active TeleSource, Inc., Advance Communications, Airpage Communications Services, Alert Communications, All Pro Call Center
Call Center Guide, Call Center Ops, Call Centre Managers Forum, Callcentres.net, CCNG, CRM Xchange, Indian Callcenters, Indian Institute Of Contact Center Management, Mosaix (PDS) User Group, Oz Call Centres
ACM Diagnostics, Adtech Solutions, Altitude Software, Amcat, Amtelco, Ansapoint Call Center Software, Applied Business Technologies, Apropos Technology, Inc., Astute Solutions, Authtel
Offers call routing technology for dealer locator Allows customer calls made to centralized toll free number to be automatically and accurately distributed to a geographically appropriate dealer or call center.
Add Erlang functions to Excel
Erlang traffic planning formulas and add-ins for Microsoft Excel.
Asian Call Centers
Offshore call centre providing outsourced Call Center services based out of the Philippines.
Call Centre Association
UK trade association representing the call and contact centres.
Comsys Multi Media Services
Automated and multi media telecommunication service platform for self-help and high response inbound or outbound campaigns. Utilization of IVR, call and contact centre technology, text-to-speech, speech recognition, SMS, fax, email and access numbers.
Convergys - Solutions d'envergure internation
Chez Convergys, nous fournissons des solutions d'entreprise qui vous permettent d'?blir des connexions rentables avec vos clients.
Convergys - Soluzioni globali per Fatturazione &am
Convergys fornisce soluzioni aziendali che vi consentono di creare rapporti redditizi con i vostri clienti.
ePacific Global: Philippine Call Center Telemarket
Philippine based telemarketing specialists offering inbound and outbound services, offshore outsourcing, call center management and customer support.
Provider of interactive voice response (IVR), voice recognition, computer telephony, interactive web response and e-commerce software solutions to government, utility, insurance and higher education marketplaces.
ISI eLearning Solutions, LLC
Agent and supervisor call center training on the web or CD-ROM.
Timeshared network based telesales dialing system.
Taw Valley Telecoms
UK based outsourced call centre services provider offering inbound and outbound solutions.
Contact center simulation-based training program for customer service, sales and coaching.